NIG Newsletter

NIG Newsletter: "Speed, simplicity and efficiency is the mantra for the new millennium, and in our quest to offer leading edge service to our customers, we put the spotlight on trading on-line.

Vivek Banga - Head of eCommerce and Emerging Channels
The primary purpose of NIG�s eCommerce and Emerging Channels team is to offer online and electronic trading solutions to NIG's brokers, especially within the Commercial Lines market. The team works closely with our regional offices in the UK to increase broker awareness of NIG's electronic trading propositions and to encourage brokers to actively use these solutions.
N Magazine caught up with Vivek Banga to find out a little more
What are the main priorities in your role?
Ultimately, I am responsible for NIG�s online and electronically traded SME business. This includes investing in the right technology, products and marketing in addition to offering our brokers training and support in using online channels. I have to ensure that NIG�s online trading channels meet our brokers� expectations, deliver the benefits of speed and efficiency and provide brokers the support they need to trade with NIG online.

How are we doing in 2006?
NIG Network on-line quotes is used by nearly 2,000 brokers to quote and buy Commercial package business. We offer instantaneous quotes, policies and all key policy documents including Statement of Fact. Referrals are quickly dealt with by our local underwriters. All package products are available on NIG Network - Residential Property Owners, Commercial Property Owners, Office, Retailer, Tradesmen, Licensed Trade, Hotels and Business from Home.
We are also actively developing solutions with both software houses and with imarket to offer electronic package quotes straight from the broker back office systems.
A broker help desk team is available"